Policies
Privacy policy
Last updated September 24, 2026
Who we are
Big Island Villas is the vacation rental business of Anne Rediske Realtor, based in Kamuela, Hawai'i. You can reach us at info@bigislandvillas.com or (808) 443-6991.
What we collect
- Inquiry form: your name, email, phone number, the villa and dates you ask about, number of guests, your message, and the page you sent it from.
- Reservations: when you book, you complete checkout on our reservation system, Lodgify. Lodgify collects your contact details and payment information. Card details never pass through this website.
- Technical data: like every website, our servers see your IP address, browser type and the pages you request. Cloudflare, which protects and speeds up this site, records anonymous visit statistics.
We do not use advertising cookies, and this site does not track you across other websites.
How we use it
- To answer your questions and arrange your stay
- To prevent spam and abuse of our forms
- To understand, in aggregate, how the site is used so we can improve it
Who we share it with
- Lodgify runs our availability, pricing and checkout. Lodgify privacy policy.
- Cloudflare provides network security and anonymous traffic statistics. Cloudflare privacy policy.
- Resend delivers inquiry emails to our inbox. Resend privacy policy.
- Rova Web, which builds and maintains this website, can see inquiry records for support.
We do not sell or rent your personal information.
How long we keep it
| Information | Kept for |
|---|---|
| Inquiry form messages | Until you ask us to delete them |
| Email delivery logs (Resend) | 30 days |
| Form spam protection (IP address) | 1 hour |
| Reservation records (Lodgify) | As required for accounting and Hawai'i tax law |
| Anonymous traffic statistics (Cloudflare) | Per Cloudflare's policy |
Your choices
You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email info@bigislandvillas.com and we will respond.
Children
This site is not directed at children under 13, and we do not knowingly collect their information.
Changes
If we change this policy, we will update the date at the top of this page.